In 2013, Coppus Motors was transformed into a destination dealership for Mercedes-Benz and Chrysler customers.
John Coppus, third-generation owner of Coppus Motors, said the dealership's "completely new look" is an "investment in the community," and was a project that reached almost $2 million when it was completed.
Coppus Motors now makes a "good statement for Tiffin," he said, and Coppus has received "many favorable comments" from customers and community members.
The renovation project, Coppus said, entailed a 3,500-square-foot addition to the Coppus Motors building and an approximately 11,000-square-foot expansion of the lot area. The building expansion, he said, included comprehensive renovations in each department of the dealership, including remodeled waiting areas and office spaces, as well as an expanded parts departments.
The dealership focused on achieving a more modern, inviting and attractive look that preserves the atmosphere of a small-town location, he said, and which was consistent with the images of Chrysler and Mercedes-Benz.
Coppus Motors now features two state-of-the-art indoor showrooms, each designed as unique showcases for Mercedes and Chrysler products, and Coppus said the remodeled location has transformed the "whole experience" of buying a car from Coppus Motors.
Coppus said the project "seems to have impacted sales," and he hopes to add at least two staff members at the location this spring.
Not only is the renovated dealership attractive to customers and community, he said, but it's a "nicer working environment" for employees.
Coppus said a majority of the work on the project, from Clouse Construction as general contractor to other contracted work, was kept local "to promote the community." Clouse Construction, he said, "worked very hard" to keep the project running smoothly while allowing Coppus Motors to preserve its everyday business activities.
As an established Tiffin company, as well as the oldest Mercedes-Benz dealership in the United States, Coppus Motors' transformation not only will allow the dealership to continue providing exceptional products and service to its customers, but also provides a showcase for its vehicles and a more welcoming environment for customers and staff.
"We're proud of it," Coppus said.